Privacy Policy

Effective Date: 03 June 2025

Last Updated: 03 June 2025

1. Introduction & Who We Are

Welcome to ReplicaPixel! This Privacy Policy explains how ReplicaPixel" ("we", "us", "our") collects, uses, shares, and protects your personal information when you use our AI content generation application "ReplicaPixel" (the "Service"), available through our website https://replicapixel.com and potentially associated applications. This includes information processed when you use features like Google OAuth2 for authentication or to interact with Google services through our application.

ReplicaPixel, located at Rotterdam, The Netherlands, is the <strong>Data Controller</strong> responsible for the processing of your personal data under the General Data Protection Regulation (GDPR).

Our commitment is to protect your privacy and handle your data responsibly and transparently. Our primary goals in processing personal information include:

We adhere to GDPR, the Google API Services User Data Policy (see Section 14), and other relevant regulations to protect your data against unauthorized access, disclosure, alteration, and destruction.

Your privacy is our priority. This commitment extends to our collaboration with third-party services involved in delivering ReplicaPixel.


2. Scope of this Policy

This policy applies to all personal data processed by ReplicaPixel in relation to your use of the ReplicaPixel Service, including data collected via our website, the application itself, data obtained through Google OAuth2 mechanisms (if you choose to use them), and communications with us. It covers website visitors, registered users, subscribers, and anyone interacting with the Service.


3. Information We Collect

We collect different types of information depending on how you interact with ReplicaPixel:

3.1. Information You Provide Directly

3.2. Information Collected Automatically

3.4. Information Received via Google OAuth2 (If Applicable)

If you choose to connect your Google account to our Service using OAuth2 (e.g., for signing in or accessing Google services like Google Drive), we will collect and process information from Google based on the permissions you grant. This may include:

Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements (see Section 14).


4. How We Use Your Information & Legal Basis (GDPR)

We process your personal data based on specific legal grounds under GDPR:


5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information in the following limited circumstances:

5.1. Third-Party Service Providers (Subprocessors)

We engage trusted third-party companies and individuals to perform services on our behalf (e.g., payment processing, data hosting, analytics, security, customer support, AI infrastructure). These subprocessors only have access to the personal data necessary to perform their tasks and are contractually obligated (via Data Processing Agreements - DPAs where required by GDPR) to protect your data and use it solely for the purposes we specify.

Key categories of subprocessors may include:

Service Name / Category Provider (Example/Actual) Purpose(s) Potential Personal Data Types Processed Privacy Policy Link / Location
Payment Processing Stripe, Inc. Processing subscription payments, fraud prevention. Name, Email, Billing Address, Payment Method Information (partial, tokenized), Purchase History, IP Address. Stripe Privacy Policy
Cloud Hosting & Infrastructure (Primary Application) Hetzner Online GmbH Hosting the ReplicaPixel application, database management. Account Info, Usage Data, IP Addresses (in logs). Hetzner Privacy Policy
Object Storage (e.g., for user uploads, generated content) Amazon Web Services EMEA SARL (AWS S3) Storing user-uploaded files, generated content (images, videos, etc.), application assets, backups. Input Data (if directly uploaded by user), Generated Output files, User-uploaded files which may contain personal data. AWS Privacy Notice
Email Delivery Service Amazon Web Services EMEA SARL (AWS SES) Sending transactional emails (e.g., account verification, password resets, important service notifications) and marketing emails (with consent). Email Address, Name (if used in email personalization), content of emails (which might include personal data if relevant to the communication), IP address (for email delivery tracking). AWS Privacy Notice
AI Model Infrastructure fal - Features & Labels Inc Running the AI models for content generation. Input Data (prompts), potentially Usage Data (for optimisation). Anonymization applied where possible. fal.ai Privacy Policy
Analytics Google Ireland Limited (Google Analytics) Understanding website/app usage, improving user experience, performance tracking. IP Address (often anonymized), Device/Browser Information, Interaction Logs (clicks, pages visited, time spent), Approximate Location (IP-based), User ID (if implemented). Google Privacy Policy
Security / CDN Cloudflare, Inc. Website security, performance optimization (CDN), bot protection. IP Address, Security Logs, Device/Browser Information (for challenges). Cloudflare Privacy Policy
Advertising / Marketing Pixels (If Used) Meta Platforms Ireland Ltd. (Meta Pixel) Tracking ad campaign effectiveness, remarketing (if consent given), website analytics. IP Address, Device/Browser Information, Interaction Logs (pages visited, actions taken), Email/User ID (if matched via hashing, with consent). Meta Privacy Policy
Customer Support Platform Zendesk Managing support tickets and communications. Name, Email, Communication History, Account Info (as needed for support). Zendesk Privacy Notice

5.2. Legal Requirements

We may disclose your information if required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

5.3. Business Transfers

In the event of a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding involving ReplicaPixel, your information may be transferred as part of that transaction, subject to standard confidentiality arrangements.

5.4. Handling of Google User Data

Notwithstanding anything else in this Privacy Policy, if you provide ReplicaPixel access to your Google user data (specifically, your email address, full name, and profile picture obtained through Google Sign-In for authentication purposes), our use of that data will be subject to these additional restrictions:

To be clear, ReplicaPixel does not access sensitive Google scopes like Gmail content or Google Drive files through the OAuth2 authentication process. The data used for AI content generation is provided directly by you and is distinct from the Google basic profile information used for authentication.


6. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country (particularly if you are in the EU/EEA).

Specifically, some of our third-party service providers (as listed in Section 5) may be located outside the European Economic Area (EEA), for example, in the United States.

Where we transfer your personal data outside the EEA, we take appropriate safeguards to ensure your data receives an adequate level of protection. This typically includes relying on:

Our primary servers for the ReplicaPixel application are located in: the European Union, Helsinki, Finland.


7. Data Storage and Protection

Data Security Measures:

We implement appropriate technical and organizational security measures designed to protect your personal data, including any data accessed via Google APIs, against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.


8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, and for providing and improving the Service.

To determine the appropriate retention period, we consider:

Generally:

You can request the deletion of your account and associated personal data, including any basic profile data retrieved from Google services for authentication, subject to the rights outlined in Section 10. We will also delete your Google user data (email, name, profile picture used for authentication) upon your request to delete your account, or if it's no longer needed for the stated purpose of account management and authentication.


9. Cookies and Tracking Technologies

We use cookies (small text files stored on your device) and similar tracking technologies (like web beacons or pixels) on our website and within the ReplicaPixel application.

Types of Cookies We Use:

Your Choices and Consent:

When you first visit our website or use the app where non-essential cookies are used, we will request your consent via a cookie banner or similar mechanism. You can manage your preferences and withdraw consent at any time through our cookie settings tool or your browser settings.

For more detailed information about the specific cookies we use, their purposes, and how to manage them, please see our separate Cookie Policy.


10. Your Data Protection Rights (GDPR)

If you are located in the European Economic Area (EEA) or UK, you have the following rights regarding your personal data:

Exercising Your Rights:

To exercise these rights, including requesting deletion of your data (including Google-sourced data), please contact us using the details in Section 1 ("Introduction & Who We Are") or Section 13 ("Contact Us"). We will respond within the timeframes required by GDPR (typically one month), potentially after verifying your identity.


11. Children's Privacy

The ReplicaPixel Service is not intended for or directed at children under the age of 16 (or a higher age if stipulated by local law). We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.


12. Policy Updates and Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements (including changes to Google's API policies), or other factors. When we make significant changes, we will notify you through the Service (e.g., via a notification within the app or website) or by email, and we will update the "Last Updated" date at the top of this policy.

We encourage you to review this policy periodically to stay informed about how we protect your information.


13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, our data practices, or our handling of Google user data, please contact us:

ReplicaPixel
Rotterdam, The Netherlands
Email: support@replicapixel.com


14. Google API Services User Data Policy Compliance

Our use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, , including the Limited Use requirements.

This means that any data obtained via Google APIs (such as your basic profile information from Google Sign-In, which includes your email address, name, and profile picture, if you choose to use this authentication method) is handled with strict limitations:

You can revoke our access to your Google data at any time via your Google account security settings page: https://myaccount.google.com/permissions. Revoking access will mean you can no longer sign in to ReplicaPixel using your Google account, though your ReplicaPixel account may persist if created, unless you also request its deletion.